Question 1

Why not just use Square?

Accepted Answer

Square is a great payment processor, and we integrate with it. What Square does not do is cost your recipes, track your inventory, calculate prime cost, run your loyalty program, manage catering, or coach you on your numbers. The Food Truck Network runs the business around the payment.

Question 2

Can I keep my own website?

Accepted Answer

Yes. Many owners keep their existing site and simply link the ordering, loyalty, and catering pages to their Food Truck Network storefront.

Question 3

Can I use my own domain?

Accepted Answer

Yes. Point your domain at your storefront and the whole ordering experience runs under your own brand.

Question 4

How long does setup take?

Accepted Answer

Most trucks are taking orders within a few days. Connecting Square and importing a menu happens on day one; recipe costing and inventory come next as you enter your items.

Question 5

Can I import my menu?

Accepted Answer

Yes. If your items already live in Square we pull them in, and anything else can be added in bulk.

Question 6

Does it work on mobile?

Accepted Answer

It is built mobile-first. Owners run the truck from a phone, staff clock in on a tablet, and customers order from their own devices.

Question 7

Can I use my existing Square account?

Accepted Answer

Yes — keep your account, your hardware, and your rates. You connect the account you already have.

Question 8

Do I need new hardware?

Accepted Answer

No. Your existing Square reader plus a phone or tablet is enough to run service.

Question 9

Is there a contract?

Accepted Answer

No long-term contract. Plans are month to month and you can change tiers as your season changes.

Questions owners ask before switching

Ready to run your truck on one platform?