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Growing Repeat Customers Instead of Chasing New Ones
April 29, 2026 · 5 min read
A third visit is worth more than a third follower. Make the second visit easy.
The gap between one visit and two visits is where most trucks lose their growth. The fix is rarely a discount.
Make reordering a two-tap action with saved favorites and order history.
Reward the behavior you want: visits during slow shifts, larger tickets, group orders.
Tell customers when you are nearby. Proximity plus history is the highest converting message you can send.